FAQs

We’re an Australian-owned, family-run business that’s been part of Sydney’s camera industry since 1995. As authorised dealers for leading camera and technology brands, we bring more than 30 years of experience to every customer we help.

Yes. Our products are sourced through authorised Australian suppliers and backed by genuine Australian manufacturer warranties.

Yes. Found it cheaper at an authorised Australian retailer? Submit a Price Match request and we’ll beat the eligible price.*

Orders are usually dispatched within 1–2 business days. Standard delivery then takes around 3–5 business days, or 1–3 business days with express delivery. Tracking is sent once your order is on its way.

Absolutely. Our team brings years of hands-on experience, and many of us are photographers ourselves. If you’re unsure what’s right for you, reach out and we’ll be happy to help.

While we don’t offer refunds for change of mind, we’re happy to help with an exchange. Your Australian Consumer Law rights always apply.