Privacy policy
Australian Camera Sales Pty Ltd (ABN 65 159 303 189), trading as ACS Technology, respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use and disclose personal information when you use our website, make a purchase or contact us.
Information we collect
We may collect information such as your:
- name and contact details
- billing and delivery details
- order and account information
- communications with us
- payment-related information processed by our payment providers
- website and device information collected through cookies and similar technologies
How we use your information
We may use your personal information to:
- process and deliver orders
- process payments and help prevent fraud
- provide customer service and product support
- manage returns, exchanges, repairs and warranty claims
- send marketing communications where permitted
- operate and improve our website and services
- meet our legal obligations
Who we share information with
We may share personal information with third parties where reasonably necessary to operate our business, including:
- payment providers
- delivery and logistics providers
- suppliers and authorised service providers
- website, technology, analytics and marketing providers
- professional advisers
- government or regulatory bodies where required by law
We do not sell your personal information.
Marketing and cookies
We may send you marketing communications where permitted. You can unsubscribe at any time using the link in our emails.
We use cookies and similar technologies to operate our website and understand how it is used. You can manage cookies through your browser settings.
Overseas disclosure
Some of our service providers may process or store personal information outside Australia.
Where practical, information about the countries in which overseas recipients are located will be made available in this policy or through the relevant service provider.
Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Access, correction and complaints
You may contact us to request access to or correction of personal information we hold about you.
If you have a concern about how we have handled your personal information, please contact us and we will consider your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.